I felt like I had known you for a long time.

Dear Mr. Carter:

I want to thank you for your kindness and professionalism in taking care of my request. I have been treated with such great courtesy and compassion since the death of my wife by everyone.

You were particularly friendly. I felt like I had known you for a long time.

Also, please relay my appreciation to your receptionist who greeted me with a beautiful smile. Her warmth seemed genuine. It is times like this you notice when people reach out to you in your grief.

God Bless You,

Sewell Woodward